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No.534 2008.11.06 National Council of Homemakers' Classes
A Forum on More Effective Implementation of Policies and Regulations on Consumer Rights Promotion

 Press Release No. 534, Issued on 27 Nov. 6, 2008


National Council of Homemakers' Classes

 

 

A Forum on More Effective Implementation of Policies and Regulations on Consumer Rights Promotion

 

 

National Council of Homemakers' Classes (Chairman Lee yun-ja) will hold a forum to discuss ways to implement policies and regulations designed to promote consumer rights more effectively.

   ㅇ The forum is intended to share the results of a survey on "simplification of standard contract terms" and "standardization of contract terms", which is one of the projects subsidized by the Seoul Metropolitan City Government in 2008.

   ㅇ Furthermore, it will provide an opportunity for government, business owners and business associations, consumers and consumer groups to gather together and discuss ways to implement such policies and regulations more effectively as well as to suggest more specific methodologies to achieve that goal.

Details of the Forum

 Date & Time: 14:00~15:50, Tuesday, November 11, 2008

 Venue: Auditorium, Yakult Korea(# 28-10, Jamwon-dong, Seocho-gu, Seoul)

 Program Schedule

   14:00  Welcoming Remarks  Lee yun-ja, Chairman, National Council of Homemakers'
                                                                Classes

   14:05  Keynote Presentation "Ways for More Effective Implementation of Policies and
             Regulations on Consumer Rights Promotion"
-With a Focus on Standardized
             Contract Terms and Consumer Dispute Resolution

             /
By Huh Kyeong-ok, Professor of Family Culture and Consumer Science
                                          Studies, Sungshin Women's University

 

  Presentations & Discussions〕
    - Moderator Lee Jong-yeong , Law Professor of Chung-Ang University

   14:20  Ways for More Effective Implementation of Policies and Regulations on
 Consumer Rights Promotion, based on a Survey of Professionals on
 "Simplification of Standard Contract Terms" and "Standardization of Contract
  Terms"

              / By Kim Eun-hee, Secretary of Consumer Bureau, National Council of
               Homemakers' Classes

   14:35  Problems & Solutions  A Case Study of Voluntary Dispute Resolution in the

             Service Industry

             / By Moon Jung-shin, Secretary of Voluntary Dispute Resolution

                                            Committee, KNCCO

   14:50  A Review of the Current Standardized Contract Terms and Suggestions for

             Improvement

             / By Park Do-ha, Director of Contract Terms Policy, Fair Trade Commission

   15:05  Ways to Improve Consumer Rights Promotion Schemes & Policies: A Local

             Government's Perspective

             / By Jang Chi-mun, Head of Consumer Team, Competitiveness Division of

               Seoul Metropolitan City Government

   15:20  Ways for More Effective Implementation of Standardized Contract Terms from

              a Business' Perspective: Marriage Counseling & Information Service

              / By Hyeong Nam-gyu, Director and Head of Counseling & Supervision
                                     Division, Duo Info Corp.

   15:35    Q&A, Summary & Closing

 

Key Discussion Topics

 ㅇ  How can we implement policies and regulations on consumer rights promotion, e.g. standardized contract terms, rules on consumer dispute resolution, disclosure of material information, etc., more effectively and actively?

 

Expected Effects and Future Steps

 ㅇ  As government, business owners, business associations, consumers, and consumer groups gather together and discuss how they can contribute to more effective implementation of policies and regulations on consumer rights promotion, it will help them rethink what can be done to establish a fair trade order and to improve consumer rights.

 ㅇ  Suggestions and ideas discussed at the forum will be forwarded to relevant authorities so that they can be used as reference data in revising policy towards establishing a fair trade order and promoting consumer rights.

 ㅇ  In addition, the results of the "survey on simplification of standardized contract terms and standardization of contract terms" will be utilized as a basic reference data in simplifying standardized contract terms and standardizing contract terms for other service businesses.

For more information, please contact Choi Ae-yeon, Director and Kim Eun-hee, Secretary of the Consumer Bureau, National Council of Homemakers' Classes at 82-2-2266-5870

 



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